Frequently Asked Questions

SiuClaw is a managed AI assistant service based in Hong Kong. Users can chat directly with an AI assistant through messaging platforms like WhatsApp and Telegram — no extra apps to install or technical setup required.

SiuClaw integrates directly with WhatsApp and Telegram so you never have to switch apps. Pricing-wise, the Starter plan is HK$68/month versus ChatGPT Plus at HK$155/month. SiuClaw is also optimized for Traditional Chinese and offers persistent conversation memory.

SiuClaw is powered by OpenClaw technology and supports a range of advanced AI models including Google Gemini 2.5 Flash. Different plans provide access to different tiers of models.

SiuClaw currently supports WhatsApp, Telegram, and a Web UI. You can use the same AI assistant across multiple platforms simultaneously, and conversation history syncs automatically.

Yes. SiuClaw's AI assistant features persistent memory — it remembers important information from past conversations to provide more personalised responses. Each user's memory is stored independently and privately.

Yes. You can use system prompts to define the assistant's role, tone, and area of expertise — for example, setting it up as a customer service agent, translation assistant, or personal secretary.

All data is stored on servers located in Hong Kong. Each user's AI assistant runs in an isolated container. Conversation content is never used to train AI models and is never shared with third parties.

SiuClaw's AI assistant supports multiple languages including Traditional Chinese, Simplified Chinese, and English. The system is specially optimised for Traditional Chinese and understands Hong Kong colloquialisms with greater accuracy.

There are three plans: Starter (HK$68/month, 3M tokens), Pro (HK$168/month, 8M tokens), and Business (HK$498/month, 30M tokens). All plans are contract-free and can be cancelled at any time.

A token is the basic unit AI uses to process text. 3M tokens is roughly equivalent to 750 messages of average length — more than enough for most individual users' daily needs.

When your token allowance is exhausted, the AI assistant will pause responses. You can purchase an additional token top-up pack or upgrade to a higher plan, and service resumes immediately.

Yes. All plans are contract-free. You can cancel at any time, and service continues until the end of your current billing cycle. Fees already paid are non-refundable.

Visit dash.siuclaw.com to register, choose a plan, and complete payment. Then follow the setup guide to connect WhatsApp or Telegram and start chatting with your AI assistant. The whole process takes about 5 minutes.

No technical knowledge required. SiuClaw is fully managed — all configuration is handled automatically by the system. Just connect your messaging platform and you're ready to go.

Yes. You can use the same AI assistant on WhatsApp, Telegram, and the Web UI simultaneously. Conversation history and memory remain in sync across all platforms.

You can reach our support team via WhatsApp (+852 9535 3936) or email (yauchakfung@gmail.com). We provide technical support in both Traditional Chinese and English.